April 17, 2018
We have some exciting news to share. Ketra has been acquired by Lutron, an established leader in lighting controls and shades with a rich history in manufacturing excellence. This is a massive step towards our mission to reimagine light for built spaces. Pairing Ketra's innovative lighting technology with Lutron's world-class controls and shades will bring exciting and new possibilities to our team and our customers.
You may have some questions about what this means for you and your ongoing collaboration with Ketra. Here’s what we can share with you at this time:
What happens to the Ketra brand?
We continue to operate as a distinct brand and product offering underneath the Lutron umbrella. Our brand headquarters remains based in Austin, Texas.
When should I expect things to change?
We’re already hard at work to combine the best of Ketra’s lighting technology with Lutron’s world class engineering and product line. We will continue to keep you posted as we roll out new and updating offerings.
What happens to my existing orders?
We continue to support all ongoing production and shipments with no interruption.
How do I place orders for Ketra products going forward?
You may continue to place orders by calling Ketra sales at 512-872-4349 or emailing sales@ketra.com.
What about support for ongoing installation and programming of Ketra products?
You may continue to reach the Ketra support team by calling 512-872-4357 or emailing us at support@ketra.com.
Please see the press release for more information. We hope that you share in the excitement, and we thank you for being part of our journey towards the future of light.
-Ketra Team
24/7 Technical Support:
1-844-LUTRON1 (588-7661)
lightingsupport@lutron.com
Customer Service:
Monday-Friday 8am- 5pm EST
1-844-LUTRON1 (588-7661)
The Ketra logo, Ketra, TruBeam, Color Lock, and Calibration360 are trademarks or registered trademarks of Lutron Electronics Co., Inc. in the US and/or other countries.
©2024 Lutron Electronics Co., Inc. All rights reserved.
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